Reference

Terms Conditions for Your wwj2 Account

These terms set out the rules that apply when you open and use a wwj2 account. Access and eligibility depend on your local law and the region you are in — read through before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredUpdates notified via account
wwj2 Terms Conditions for Your wwj2 Account
ACCOUNT SECURITY

How We Protect Your Account

Your account security and data handling are built into how wwj2 operates day to day. Here is what we do and what you can request.

Data Handling

We collect only what is needed to run your account — login details, transaction records, and contact information. We do not sell your data to third parties.

Account Access

Your account is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately to freeze the account.

Retention Policy

We keep account and transaction records for as long as required by applicable law. You can request a summary of your data through the support email in your account settings.

Change Requests

To update your registered mobile number, bKash or Nagad wallet details, or contact email, submit a verified request through live chat or email support.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team can help. Queries about deposits, withdrawals, or account status are handled through the channels below.

Live Chat Open the chat widget from your account dashboard. Available during published support hours for account and terms queries.
Email Support Send your query to our support address listed in your account settings. We aim to respond within one business day.
Help Centre Our help centre covers common terms questions — account closure, wallet limits, and eligibility — with step-by-step answers.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens a wwj2 account. Eligibility depends on your local law and whether your region is supported. If you are unsure, check before registering.

Yes. We may update the terms when our services change. We will notify you through your registered account before any material change takes effect. Continued use means acceptance.

The conflicting provision does not apply to you, but the rest of the terms remain in force. Local law always takes precedence where there is a direct conflict.

Contact support via live chat or email. We will process the closure, settle any pending wallet balance to your bKash, Nagad, or Rocket account, and confirm in writing.

Submit a data request through the support email listed in your account settings. We will provide a summary of the records we hold within a reasonable timeframe.

Raise it through live chat or email support with your transaction reference. We will review the record and respond. Unresolved disputes can be escalated per the process in your account settings.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.