How This FAQ Works for You
We put this page together because the same questions come up again and again — and you deserve a clear answer without having to contact support every time. Most of what you need is here: how to add funds via Rocket or Nagad, what happens when a withdrawal is under review, how to recover account access on a new Android device, and
what our verification step actually involves. Each answer below reflects how the platform actually works right now. If something has changed or your situation is more specific, our support team is reachable via live chat and handles account queries directly. Players in Dhaka and across Bangladesh can also reach us through the in-app message channel — no email thread needed. We keep
this page updated when processes change, so check back if you heard something different elsewhere.
- bKash
- Nagad
- Rocket
- Bank Transfer