Reference

What Governs Your Account on wwj2

Your use of wwj2 is subject to these legal terms, which set out the rules for account access, wallet activity, and platform conduct.

Account TermsWallet PolicyJurisdiction RulesUser ConductPolicy Updates
wwj2 What Governs Your Account on wwj2
LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about how these terms apply to your account, or you need to request a change to your personal data, our support team handles policy queries directly. Responses to formal legal requests may take longer than standard account support — we'll confirm receipt and give you a timeline.

Live Chat Open the chat widget from your account dashboard for policy questions. Available during platform operating hours for account-holders in supported Bangladesh regions.
Email Support Send detailed legal or data requests to our support address. Include your registered account ID and the specific policy section your query relates to.
Help Centre Our help centre carries the current version of all policy documents. Check there first for answers on account rules, wallet terms, and data handling.
HOW WE HANDLE POLICY

Data, Security and Your Account Rights

We take the handling of your account data seriously. Here is how we manage the key areas that matter most under our legal framework.

Data Retention We keep your account and transaction records for as long as required by applicable regulations. You can request a summary of the data we hold by contacting support with your account ID.
Cookie Use Cookies on wwj2 support session continuity and platform performance. You can manage cookie preferences through your browser settings; some features may not work if essential cookies are disabled.
Account Security Your account is protected by password authentication and OTP verification on login. If you notice unauthorised access, contact support immediately and we will lock the account while we investigate.
Requesting Changes To update personal details or request data deletion, submit a written request via email with your account ID. We process verified requests in line with our data policy timeline.

Common Legal Questions About Your Account

Answers to the questions we hear most often about how our legal terms work in practice.

These terms apply to anyone who opens an account or accesses the wwj2 platform. Eligibility depends on your local law — access is only permitted in regions where online gaming is lawful.

No. These terms do not override local law. If your jurisdiction restricts online gaming, you are not eligible to use the platform, and these terms do not grant you permission to proceed.

Send a written request to our support email with your registered account ID. We will verify your identity and provide a summary of the data we hold on your account.

All wallet transactions — including bKash deposits, Nagad transfers, and Rocket withdrawals — are logged against your account. Support can pull specific transaction references if you raise a query.

We publish the current version of our terms on this page. Continued use of your account after an update is posted means you accept the revised terms. Check this page periodically for changes.

Submit a written request via our support email, including your account ID and the specific action you want taken. We process verified requests in line with our published data policy timeline.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.